Jozy88 takes every aspect of the security and confidentiality of your personal data seriously. This document explains precisely how we manage your information from start to finish.
This Privacy Policy explains how jozy88 collects, uses, stores, and protects your personal data. By using the jozy88 platform, you agree to the privacy practices described in this document. Please read it carefully before registering an account.
Jozy88 takes seriously the trust you place in us when you register and use this platform. We understand that personal information is something valuable and sensitive — it is not merely data, but a reflection of your trust in us as a trusted platform in Malaysia.
This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global online gaming industry best practices. We are committed to ensuring that all information you provide to us is handled in a transparent, responsible, and fully secure manner.
This document applies to all jozy88 users, including website visitors, registered members, and any party that interacts with our platform via the website, mobile app, or any digital channel associated with jozy88.
Our promise to you: jozy88 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent. Your privacy is not our product.
Jozy88 only collects data that is genuinely necessary to provide a safe, fair, and legally compliant service. Below are the categories of data we collect along with the purpose of collection:
Full name, MyKad or passport number, date of birth, gender, and nationality — collected during registration and the KYC process.
Email address, mobile number, and mailing address — used for account communications, transaction verification, and customer support.
Bank account details, deposit and withdrawal records, transaction history — required for payment processing and AML compliance.
Game history, betting, wins, session logs — used for service improvement, security, and responsible gaming support.
IP address, device type, operating system, web browser, and general location information — collected automatically for security and fraud detection purposes.
Live chat conversation records, support emails, and feedback — retained for training, service improvement, and dispute resolution purposes.
Jozy88 will never ask for your password, PIN, or full bank account security details through any channel. If you receive such a request claiming to be from jozy88, please report it to our support team immediately.
Every piece of data collected by jozy88 has a clear and legitimate purpose. We do not use your data beyond the scope stated below except with your consent or as required by law:
For marketing and promotional communications, we will only contact you if you have agreed to receive such communications during registration or through your account settings. You may unsubscribe at any time.
Jozy88 takes great care in determining when and with whom your personal data is shared. We do not share your information indiscriminately. Data sharing only occurs in the following strictly defined situations:
All third parties working with jozy88 are required to comply with data protection standards equal to or higher than our own. Legally binding data processing agreements are signed with every partner before any data is shared.
Jozy88 continually invests in the latest security infrastructure to ensure your personal data is always protected. Our approach to data security is layered and comprehensive, covering technical, operational, and administrative aspects.
Key security measures we implement include:
While we take all reasonable measures, no digital system can guarantee 100% absolute security. In the event of any security incident affecting your data, jozy88 is committed to notifying you within 72 hours of the discovery of such an incident.
Jozy88 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure session security, and analyse usage patterns on an aggregated basis.
Types of cookies we use:
You can manage or delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect certain features of the jozy88 platform.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal information we hold. jozy88 fully respects these rights and provides easy channels for you to exercise them:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you at any time. | Available |
| Right to Rectification | Request correction of any inaccurate or incomplete data in our records. | Available |
| Right to Erasure | Request deletion of your personal data when it is no longer needed, subject to legal retention requirements. | Available |
| Right to Object | Object to the processing of your data for direct marketing purposes at any time. | Available |
| Right to Restriction | Request restriction of data processing under certain circumstances while an investigation or dispute is ongoing. | Available |
| Right to Portability | Receive your data in a structured, machine-readable format for transfer to another platform. | Available |
To exercise any of the above rights, please contact our privacy team via jozy88 support email. We will process your request within 30 working days from the date of receipt of a complete request.
Jozy88 does not retain your personal data longer than necessary for the purposes stated in this policy. Our retention periods are determined based on legitimate business needs, legal requirements, and online gaming industry guidelines.
Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be associated with you as an individual.
Jozy88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. We are committed to notifying you of any significant changes in a clear and transparent manner.
When changes are made to this Privacy Policy:
We encourage you to review this Privacy Policy periodically, especially before providing us with any new personal information. Previous versions of the policy no longer apply once the latest version is published.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the jozy88 privacy team is ready to assist you.
You can reach us via:
Jozy88 commits to responding to all privacy-related enquiries within 5 working days. For more complex requests such as data access or data deletion applications, processing may take up to 30 working days.
Effective date of this Privacy Policy: January 2026. jozy88 is committed to keeping this policy up to date in line with evolving data protection laws and industry best practices.
Data Protection Commitment
All your sensitive data is protected with the same 256-bit SSL encryption used by leading banking institutions in Malaysia.
Jozy88 operates in accordance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a data subject are always respected.
Your personal data is not a commodity. jozy88 never sells, rents, or trades your information to advertisers or data brokers.
You can access, amend, or request deletion of your data at any time through your jozy88 account or by contacting our support team.
Our security monitoring system operates around the clock to detect any suspicious activity and proactively protect your account.
We are always transparent about the data we collect and its purpose. No hidden data collection — what you see is what we practice.
Join the jozy88 Community
Jozy88 not only delivers the best casino gaming experience in Malaysia — we also ensure every aspect of your privacy and data security is managed to the highest standards. Register today and experience the difference for yourself.